Why Choose Us
We are original manufacturer of diesel generator set. Factory direct sale, guaranteed quality and affordable price.
Our diesel generator sets are widely used in telecommunications, energy, transportation, real estate, hospital, residential building, data center and other fields, having long-term strategic cooperation with a lot of well-known enterprises. From research and development to production, from raw material procurement, assembly and processing to finished product debugging and testing, each process is strictly implemented, in all aspects meet the national, industry standards and contract provisions of the quality, specifications and performance requirements.
We have a professional and technical team, with an average working experience of more than 10 years in the generator industry. In the spirit of "keep improving", they actively collect and attract advanced technology and products at home and abroad, and constantly update the products, so that our diesel generators have been recognized by the majority of users.
If a customer can not find his supplier to support them when equipment has problem, after sales service is not guaranteed, which is a very helpless thing. While we have perfect after-sales service to support you to solve problem, it's not that you can't find us after you have a problem on your equipment. We will be with you and solve your problems with heart.
So far, our diesel genset sold to Ethiopia, Venezuela, Singapore, Nigeria, Thailand, U.S.A etc. all over the world, both having good feedback from customers.
1. Do you have your own factory?
Yes, we have. Welcome to visit our factory.
2. What is the delivery time and do you have product in stock?
Delivery time depends on order quantity. Generally, within 10 days for open genset, 20 days for silent genset. We have some power capacities in stock, if need details, please contact us.
3. What is your warranty period?
Our warranty is 1 year or 1000running hours whichever comes first. But based on some special project, we can extended our warranty period.
4. Does your generator have global warranty?
Yes, We supply the warranty. Also most of our products like Cummins, Volvo, Perkins, Deutz, Doosan, Yuchai, Weichai etc. power generator enjoy the global warranty service. And the alternator we use like Stamford and marathon also enjoy the global warranty service, so you do not need to worry about the after-sales service.
5. What is your payment terms?
We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight. But based on some special project and special order, we can do something on payment item.
6. Do you provide OEM service?
Yes, we can put your company logo on our diesel genset, just tell us your requirements, then we will do it for you.
Our professional engineer will give you some consultation of technology and related planning before sale, such as selection of equipment, supporting facilities, the design of equipment room. We can also answer and solve the using problem you faced.
After sale service
1. Free guide to install and debugging
2. Free training and consult
3. Guiding how to protect your equipment
4. We will set up clients' document, tracking service, regular inspection, maintenance for life
5. We offers pure perennial spare parts and maintenance engineers will be ready to provide.
Dingbo Cloud on line service will help you to manage your equipment, save cost and improve efficiency.
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